Clinical Quality and Improvement Officer

Clinical Quality and Improvement Officer

Full Time – San Francisco

Description

Seeking an experienced MD, PA, or NP to join a fast-growing startup building an AI medical scribe to drastically cut down the time that clinicians have to spend on EMR documentation so that they can focus on what they do best: caring for patients.

Who we are

We are a stealth-stage startup building an AI medical scribe to drastically cut down the time that clinicians have to spend on EMR documentation and admin. We are led by **seasoned founders** with direct experience building machine learning products in healthcare and deep connections to customers and strategic channel partners. After several watershed R&D breakthroughs, the team attracted significant funding from Andreessen Horowitz, Kleiner Perkins, Jeff Dean, Richard Socher, Pieter Abbeel, Anne Wojcicki, and healthcare industry veterans.

Role overview

Your mission is to ensure that we consistently and reliably generates high-quality SOAP notes that clinicians truly love. We think of quality in terms of organization, conciseness, and accuracy—capturing the salient medical facts, context, and medical decision making. Our goal is to generate SOAP notes so great that clinicians can quickly skim, make occasional minor edits, and sign-off in ~1 minute.

Key Responsibilities:

1. Set the clinical quality benchmark for the SOAP notes we generate for urgent/primary care visits. Create systems to continuously improve quality.
2. Train, mentor, manage, and staff our quality assurance team members.
3. Review/audit SOAP notes and be the final checkpoint to ensure that we generate high-quality notes that clinicians love.
4. Liaise with the product, design, engineering, machine learning teams to translate clinical insight into product and algorithmic improvements that delight our clinicians users.

Skills, Knowledge, and Expertise:

– Experienced MD, PA, or NP with 3+ years experience in urgent care, primary care, family medicine, or internal medicine (required)
– Experience auditing/reviewing SOAP notes (required)
– Experience mentoring/teaching coworkers about clinical topics (strongly preferred)
– Experience recruiting (preferred)
– Experience staffing (preferred)

This role is right for you if:

– you want to leverage your clinical expertise in urgent/primary care to help build technology-driven solutions.
– you want to scale your impact and drastically improve the efficiency, safety, and satisfaction of hundreds of thousands of healthcare providers.
– you enjoy working in a fast-paced, entrepreneurial environment that fosters innovation and continuous improvement (without the bureaucracy of traditional healthcare organizations).
– you’re a creative problem solver capable of thinking in first-principles (resist “this is how it’s always been done” thinking).
– you’re a clear thinker and clear communicator (written and verbal) even on complex and ambiguous issues (especially important in a remote-work environment).
– you’re a driven “extreme owner” who derives joy from achieving goals and consistently delivering excellence.
– you have high EQ and can regulate the emotions of yourself and your team, even under pressure.
– you’re an intuitive leader who naturally keeps a pulse on each team member and knows how to motivate, train/grow, and bring the best out of the people around you.
– you want to live and breathe a culture that prioritizes mission > team > self.
– you value ego-free decision-making (i.e. the best ideas rather than the loudest voices).
– you treat others the way you’d like to be treated.

Why you might *not* be excited about us

1. We’re small (~15 people in the company now), so if you like more established companies, it’s not (yet) the right time. You’ll help build our company’s culture.
2. Since we’re an early stage startup, projects and priorities may shift.
3. Our customers love us, *and* there’s a lot we can improve. It’s a great place to be, but means there are some parts of our product and tooling that will naturally evolve in the coming months.
4. Since you’ll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You’ll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

Time Commitment

– Full-Time and Part-Time positions available (at least 20 hours per week)
– Shift-based work that requires some evening and weekend availability
Benefits

– Work remotely from anywhere
– Training & development opportunities working with clinical, product/design, and engineering
– Opportunity for transition to full-time, salaried position with medical, dental, and vision benefits after trial period

Requirements

– Experienced MD, PA, or NP with 3+ years experience in urgent care, primary care, family medicine, or internal medicine (required)
– Experience auditing/reviewing SOAP notes (required)
– Experience mentoring/teaching coworkers about clinical topics (strongly preferred)
– Experience recruiting (preferred)
– Experience staffing (preferred)

Job Application Methods

mail resume to jobs@ambiencehealthcare.com